PRODUCT INFO
All our items are being made in collaboration with local entrepreneurs. We practice what we preach!
RETURN & REFUND POLICY
If the item is damaged, or the incorrect item was received, please email us within seven 30 days of the date your order is received at info@grupodelvalle.com and provide your name, order number, and describe the issue with your order and please attach a photograph of the incorrect or damaged item received.
SHIPPING INFO
Once the order has been processed and shipped from one of our warehouses, you will receive a shipping confirmation with tracking information. We do our best to process orders as soon as the next business day. However during promotional periods when there’s higher order volume, we may experience delays in processing your order. Once processed, orders placed with standard shipping generally take 7-10 business days to arrive at the customer.
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